Italian Customer Service Advisor Manchester City Centre

Italian Reservation Agent Manchester
Travel & Leisure Industry
Italian Speaking Inbound Advisor Manchester

Manchester is a Fantastic place to work, and by joining our client you'll find that - in addition to the competitive salary - you qualify for a whole range of great benefits, all designed to make your life at work as pleasant as possible

Italian Customer Service Job Description

You will be handling inbound Reservation Calls from the Italian Market, successfully converting the quote into a successful booking, you will be providing update to product information, using various web based search engines to obtain the information, liaising with internal departments, customer service, confirmations, etc. Accurately processing payments, via debit/credit card, issuing correct correspondence (confirmations) to customers via email and post. Above all else providing an excellent and informative service.

The candidate will have the following skills:

Excellent interpersonal skills
Effective communicator - internally and externally
Evaluative and reflective analytical skills
Highly literate and ability to create interesting copy
Attention to detail and deadlines
Good organisational and coordination skills
Team-player and ability to work on own initiative
Experienced in word processing and spreadsheet packages
Flexibility and adaptability

The Package

£12,500 - + OTE £39,000 (Realistic Earnings!!!!
28 Days Holiday
Employee Discounts
Superb Working Environment
Two Week Training, Products, Software, Negotiation Skills, Payments, Cancellations
This is a superb ppportunity to join a rapidly expanding company, providing excellent career prospects

Applications

Please forward your CV via the link provided.

Email Chris@aspexrecruitment.co.uk

Aspex Recruitment

Italian Customer Service Advisor
Italian Speaking Travel Advisor
Italian Speaking Customer Service Advisor